Question 21 The lengthy process by which a job is examined in detail in order to identify the skills, knowledge and behaviors necessary to perform the job is known as a job definition job specification job description job analysis Question 22 The most important environmental factor in the HRM process is the natural environment the legal environment the scientific community the business environment Question 23 easily be The primary reason for why social loafing occurs is that output contributions from measured individuals cannot individuals can the entire group can the entire group cannot D Question 24 The self-serving bias causes people to tend to attribute successes of others to external factors their own failures to internal factors their own successes to internal factors failures of other to external factors