QUESTION 23 You work for Raider Data Systems where thousands of insurance records are entered by corks each day for a variety of client firms You are in charge of setting control limits to include 99 73% of the random variation in the data entry process when it is in control Samples that you collected from 20 employees are shown below. You carefully examine 100 records entered by each employee and count the number of errors entered by each clerk. You also compute the proportion defective in each sample Using a p-chart, what are the upper and lower control Amits? Sample Errors Made 1 4 2 5 3 6 4 3 5 8 UCL = 36 14% LCL=0 UCL = 11 86% LCL=0 UCL 55 4%, LCLO UCL = 41545 LCLEO UCL = 14 65% LCL=0 Proportion Defective 0.04 005 006 003 0 08 QUESTION 24