Question: Question 24 A ________ has three characteristics: (1) It is a source of competitive advantage and makes a significant contribution to perceived customer benefits, (2)
Question 24
A ________ has three characteristics: (1) It is a source of competitive advantage and makes a significant contribution to perceived customer benefits, (2) it has applications in a wide variety of markets, and (3) it is difficult for competitors to imitate.
Group of answer choices
benefit strength
company strength
core competency
strategic competency
tactical advantage
Flag question: Question 25
Question 252 pts
________ identifies the most cost-effective ways to communicate and deliver value to customers by linking customer needs that the offering wants to fulfill with observable customer characteristics.
Group of answer choices
Demographic profiles
Strategic targeting
Tactical targeting
The marketing mix
Marketing planning
Flag question: Question 26
Question 262 pts
A popular approach to making the complete value of the offering (including performance, reliability, and warranty coverage) more transparent to customers is ________.
Group of answer choices
optimum value positioning
supplier communication seminars
return on investment (ROI) pricing
economic return analysis
economic value analysis
Flag question: Question 27
Question 272 pts
________ reflects awareness that different ethnic and cultural segments have sufficiently different needs and wants to require targeted marketing activities and that a mass market approach is not refined enough for the diversity of the marketplace.
Group of answer choices
The multi-price strategy
Multicultural marketing
The end of mass marketing
Music-based promotion
Single-segment targeting
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