Question 26 E-commerce web sites, such as Netflix and Amazon.com, total revenue from low popularity items exceeds the revenue from high popularity items. This phenomenon is called: Heavy head Critical minority Long tail Reverse distribution Question 27 What is the technology invented used to track the visitor to implement shopping cart? Chatbot IP Address Cookie Webot Question 28 Priceline.com has tried to apply its reverse-auction business method several goods and services. Most of these goods and services have the following characteristic in common: Durable goods Perishable goods/services Physical goods Electronic goods Question 29 Which one of the following is a community-based web site? CNN.com Amazon.com Priceline.com Parent.IVillage.com Question 30 When HP (or any manufacturer) tried to sell directly to its customers over the Web, its resellers reacted negatively to its shift in strategy. In e-commerce, this situation is called: Direct sell Reseller debacle Channel conflict Supply chain streamlining