Question 27 (1 point) You have been asked to explain the term "Consultative Selling" to a group of new representatives. Which of the following is likely to be key to your explanation? O providing information to prospect which helps in gaining new knowledge relating product benefits to prospect's needs hiring a consultant to establish needs consulting with the client to gather information on their needs engaging the prospect in the selling process Question 28 (1 point) Technology can provide several tools that may help engage the prospect in the presentation process. Which of the following statements about the usage of technology is false? ensures the professional feel of the presentation sound bites and illustrations help may make your presentation engaging often, the usage of technologies can make complex presentation easy to understand provides quick reference points for product features and costs provides for flexibility in presenting the product or service to different audiences