Question: Question 3 0 2 pts According to the article on organizational apologies, once a decision to apologize has been made, what elements should be included

Question

30

2

pts

According to the article on organizational apologies, once a decision to apologize has been made, what elements should be included in an effective apology?

Only A and B

-

Remorse

-

Commitment to change

All of these

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Candor

Question 30 2 pts According to the article on organizational apologies,

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