question $3$

Case Study : Effective Business Communication in a Cross$-$Cultural Team

Scenario: ABC Financial Solutions, a multinational company, has initiated a project to create a unified internal communication strategy for its diverse workforce. The team includes members from South Africa, Japan, Brazil, and Germany. The project leader, Emma, finds it challenging to ensure that the team's communication is effective, as cultural differences, language barriers, and varying communication styles have resulted in misunderstandings, delayed project milestones, and reduced morale. Emma's primary goal is to foster an inclusive environment, enhance communication efficiency, and successfully meet the project's objectives within the stipulated time frame.

$3\mathrm{.}1$ Evaluate the effectiveness of the communication channels used by the team. Identify gaps and recommend alternative methods suited to the diverse workforce.

$(10$ Marks$)3\mathrm{.}2$ Discuss the role of technology in enhancing communication within the team. Include advantages and potential challenges.

$3\mathrm{.}3$

Critique Emma's approach to addressing communication issues. Discuss how her leadership style affects the team's communication dynamic. $(7$ Marks$)$

$3\mathrm{.}4$

Explain the principles of ethical communication that should guide Emma's strategy in fostering trust and collaboration. $(8$ Marks$)$