Question: Question 3 : Linking Ops Management & Tech Management IS/IT Trends & Dynamics (20 marks) (a) Sketch the current (as-is) operations model of any organisation

Question 3: Linking Ops Management & Tech Management IS/IT Trends & Dynamics (20 marks)

(a) Sketch the current (as-is) operations model of any organisation based on any of the accepted operating model frameworks. Reflect on an improved future (to-be) operations model. Which areas of the model would you anticipate to be the most difficult to change and why? (5)

(b) What would you consider to be the top three (3) strategic critical success factors required to successfully implement an ERP system in any organisation? You must adequately contextualise and justify your answers. (5)

(c) Use the following framework to assess any organisations position on the data strategy offense-defence spectrum. Give reasons to support your assessment. (5)

(d) Using suitable real-world examples, define each of the five (5) elements in the digital ecosystem / architecture (platform, owner, providers, producers, consumers) shown below. (5)

Question 3 : Linking Ops Management & Tech

CONSUMERS VALUE AND DATA EXCHANGE AND FEEDBACK PROVIDERS OWNER PLATFORM

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