Question 34 (4 points) Listen Much of statistical process control (SPC) is based on what? Check all that apply. A) Confidence intervals B) Hypothesis testing C) Analysis of Variance (ANOVA) D) Multiple regression E) The normal distribution OF) Simple regression ISO 9000 has eight quality management principles. What are they? Check all that apply. OA) Leadership B) Focusing on competitor actions C) A systems approach to management D) A process approach E) Continual improvement F) Making decisions based on top-management knowledge G) Involvement of people H) Use of a factual approach to decision making E) Continual improvement F) Making decisions based on top-management knowledge G) Involvement of people H) Use of a factual approach to decision making 1) Getting the best prices from suppliers J) A customer focus K) Mutually beneficial supplier relationships Question 30 (4 points) Listen There are seven steps in basic problem solving. Place the steps in the proper order from the first thing you do to the last thing. Define the problem and establish an improvement goal Analyze the problem > Define measures and collect data Generate potential solutions