Question: QUESTION 34 As a creativity technique for generating ideas, the 5 Whys technique is best used in discussion of highly controversial issues, or in difficult

QUESTION 34 As a creativity technique for generating ideas, the 5 Whys technique is best used in discussion of highly controversial issues, or in difficult and confrontational situations helps to understand and solve problems through constructive Inquiry 0 serves well to "get to the bottom or root cause of a problem 0 can only be applied to service-related problems 0 "b" and "e" are correct Oe

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