Question: As a creativity technique for generating ideas, the 5 Whys is best used in discussion of highly controversial issues, or in difficult and confrontational situations

As a creativity technique for generating ideas, the

5

Whys

is best used in discussion of highly controversial issues, or in difficult and confrontational situations helps to understand and solve problems through constructive inquiry

serves well to "get to the bottom" or root cause of a problem

can only be applied to service

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