QUESTION 39 ABC Inc. is looking to develop a state-of-the art training program. It is not sure how to do this and wants to learn from other companies that are well known as being the best as far as training goes. What is the term called that ABC is likely to pursue to achieve its program? O A. ISO 9000 OB. Re-engineering O C. Benchmarking O D.Indexing O E. Total Quality Management QUESTION 40 Georgina is a senior manager at a large organization. She is thinking about offering a pension plan to her employees. Which level of Maslow's hierarchy of needs most closely aligns with this? O A. Job security O B. Challenging job assignments O C. A sense of belonging to the company OD. A respected job title O E. Good friends at work