Question 3:How would you seek feedback on the communication plan you have documented in question 2, from clients and relevant stakeholders?1.4 Seek feedback on communication plan, networks and techniques from clients and other relevant stakeholdersQuestion 4:Modify the communication plan to include the following feedback from stakeholders and clients:? Project meetings are to be held on Fridays? Project status reports are to be emailed on Mondays? Staff want videos showing the new software as part of promoting the benefits, not just emails (Cut and paste the communication action plan that you have completed in question 2 below and then update it based on the feedback provided)1.5 Modify communication plan according to feedbackQuestion 5:a Develop a short status report for the project providing an update on progress of the projectYou need to include:- title of report- date- who you will be distributing the report to (position titles, organisation names, etc)- dot points on what was achieved last week in the project- dot points on current risks status- dot points on what is planned to be achieved next week- date of next meetingb How would you confirm that clients and stakeholders have received the information they require?3.1 Communicate with clients and other stakeholders according to agreed communication plan, networks and techniques and confirm flow of necessary informationPE - plan and implement necessary communications for a workplace projectPart BQuestion 1:Explain the process you would follow to obtain feedback from relevant project authorities on how well information is being managed in the project3.2 Seek feedback from relevant project authorities on information managementQuestion 2:Explain how you would confirm that reports and other project documents and meeting minutes have been prepared and released according to organisational policies and procedures3.3 Confirm reports are prepared and released according to organisational policies and proceduresKE - organisational policies and procedures to fulfil performance criteriaQuestion 3:Explain 1 communication model and 1 communication method Include in your explanation:? Why would you use it?? At what stage in the project life cycle would it be of greatest benefit and why?? Are there any other project management functions where you would use it?KE - models and methods of communications management in context of project life cycle and other project management functions- END -

Part A - Sacnario - SO'F'lLWBV'C ngradc You are working as a project team member assisting the communications ofcer. This is a new project and its purpose is to update the insurance claims software to reduce the time it takes to process an insurance claim. The objectives of the organisation are: 0 be the leader in insurance claims processing; 0 make the claim process easy for customers to lodge a claim; 0 processing and approval to happen within 72 hours for 95% of claims. The project will require interviews of staff that process claims as well as clients to determine their needs and using their experience to determine how the objectives above can be delivered. Once these are documented, then the IT team can start to design the software updates and proceed with the build and testing. Staff are to be involved in the testing to provide relevant feedback to identify any issues from a user perspective. Final testing to be completed and then company wide rollout of the software with training provided 1 week before rollout. Question 1: Based on the scenario for the software upgrade, identify 3 project needs and what the objectives are for the organisation. 1.1 identify project needs and organisational objectives Question 2: Complete the Communication Action Plan below based on the scenario, identifying key networks and techniques to be used. This will outline the communication procedures to follow. 1.2 Contribute to developing project communications plan networks and techniques 1.3 Agree on and document communication procedures PE , contribute to project information management and communications techniques during at least two different projects. PE plan and implement necessary communications for a workplace project :Hiii mm.\" 1.1:... inn-Um '..ii-': 3: l3," '_ m\"... f-...-;. .. l'-. |. :. ....-i-:|:ir .|- viicw. nldli H'.|'-=--,-w. . 17"Il |- 5 . . Techniques! Target Audience/ . .. Communication Methods Frequency Network Due Responsibility Eg. Keep - Status - Stakeholders, E stakeholders Reports I Weekly management & Fvgry informed ofprojec't emailed client network n ay Communications progress {leave this . Manager example m your I PrOject I Weekly - Stakeholders Every assessment) meetings Monday Advise staff of software upgrade and rollout schedule Engage with customers to educate them in the new insurance claims process Promote the benefits of the new software with staff Question 3: How would you seek feedback on the communication plan you have documented in question 2, from clients and relevant stakeholders