Question $41(2$ points$)$

Service design generally differs from product design in which of the following.ways?

Service design tends to focus on tangible factors.

There is less latitude in detecting and correcting errors prior to delivery.

There is a lesser requirement to be aware of competitors' offerings.

There is less visibility to customers.

Question $42(2$ points$)$

The maximum possible output given a product mix, scheduling difficulties, quality factors, and so on$,$ is:

$$ utilization

$$ design capacity

efficiency

effective capacity

Question $43(2$ points$)$

The ratio of actual output to effective capacity is:

$$ design capacity

effective capacity

actual capacity

efficiency