Question: Question 4 (1 point) Why is the pre-call planning most important step in the selling process? It generates specific industry, customer and competition knowledge and

Question 4 (1 point) Why is the pre-call planning most important step in the selling process? It generates specific industry, customer and competition knowledge and sets objectives for the sales process It takes very little time and yet has a significant effect It is the favorite skill of salespeople and they love to practice it. It is the first step in the selling process+ Question 5 (1 point) This step is difficult for some salespeople because they lack confidence, feel guilty about asking for an order or may not recognize the right time to ask for an order. BE

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