Question: Question 4 (10 points) Processing times for new accounts at a bank are shown in the following table. Five samples of four observations each have

Question 4 (10 points) Processing times for new accounts at a bank are shown in the following table. Five samples of four observations each have been taken. A) Use the sample data to construct upper and lower control limits for both a mean chart and a range chart (label your control limits so I can easily find them). Sample 1 Sample 2 Sample 3 Sample 5 Sample 4 9.9 9.8 10.3 102 102 9.9 9.8 10.1 40.0 10.3 9.8 9.9 10.4 40.4 9.7 9.9 9.9 10.1 39.6 10.1 10.5 40.8 10.3 9.7 400 Totals B) After these control limits have been established, the following samples are collected. Do the results suggest that the process is in control? Why or why not? Sample 10 Sample 11 Sample 12 Sample 13 Sample 14 10 11.4 8 8.8 12 9.9 10.3 9.5 9.8 8.8 9.2 9.9 10.5 9.9 9.9 9.7 8 11 10.3 10 Paragraph BIU

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