question 4

According to our professionals, one should HAVE a photo on their resume, but NOT have a photo on their Linked In profile.

A)True

B)False

Question 5

What is the name for the process of getting things done effectively and efficiently through and with other people?

A) leadership

B)supervision

C)effectiveness

D) management

Question 6

Management competencies include all of the following except?

A)interpersonal

B)technical

C)perceptual

D)conceptual

Question 7

The ability to influence others to act in a particular way through direction, encouragement, sensitivity, consideration, and support is called?

A)management

B)leadership

C)emotional labor

D) the Peter Approach

Question 8

What do employers seek when they are looking for "groupings" of collective skills and knowledge?

A) top talent known as "superstars"

B) management competencies

C) hospitality-specific categorical classifications

D)none of the above is correct

Question 9

Some traits of successful individuals in our industry, as mentioned by Aimee Mangold of KOLTER Hospitality included: drive, intelligence, self-confidence, the desire to influence others, relevant knowledge, and honesty/moral character. Unfortunately, these same traits do not apply to other fields outside of the hospitality and tourism industry to any great extent.

A)True

B)False

Question 10

The flow of information and ideas from one person to another involving a sender, method of transmitting the idea or content, and receiver is best known as interpersonal ability.

A) True

B) False