Question: QUESTION 4 Assuming you are given a task to hire a customer service officer in your organization Explain in detail how you would approach the

QUESTION 4

  1. Assuming you are given a task to hire a customer service officer in your organization Explain in detail how you would approach the planning and the execution of the interview starting with scrutinizing the job description developing the questions, arranging the panel of interviewers etc until the exercise ends and the candidate is selected for the post.
  2. A company should have a good training process in order to retain employees. Describe and explain in your own words each step of the training process.

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