Question: Question 4 Explain why the management of Shell considered changing the behaviour and attitude of employees to be more important than the structural changes in

Question 4

Explain why the management of Shell considered changing the behaviour and attitude of employees to be more important than the structural changes in the change management process.

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Question 4 Explain why the management of Shell considered changing the behaviour and attitude of employees to be more important than the structural changes in the change management process. (20 marks)

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