Question 5. [20 points] Business Process & Digital Transformation.
Business processes are essential to businesses. With the movement towards digital transformation, business processes are greatly affected by information technology.

Explain the concept of a business process, and then discuss how digital transformation (and information technology) improve business processes. Finally, provide an example of a business process, and illustrate how using information technology may improve that business process.

Answer rating: 100% (QA)

Concept of a Business Process A business process is a series of interconnected activities or tasks that are performed to achieve a specific organizational goal or objective These processes are designe... View the full answer