Question 5

Challenges accountable care organizations (ACO) might face include issues of governance and leadership, and: Select all that apply

		a) Building trust
		b) Shared goals
		c) Managing potential conflict
		d) Facility maintenance
		e) Clarifying roles

Question 6

Clinical ethics relate to ___________ that develop when providers, patients, families, and stakeholders disagree about the best ethical strategy.

		a) Identification, analysis, and resolution of value conflicts
		b) Patient scheduling and cancellation issues
		c) Communication conflicts
		d) Insurance payment issues

Question 7

Compliance efforts are intended to establish a culture within an organization that advocates _________, ________, and _________________ that do not conform to federal and state law, and federal, state, and private payer healthcare program requirements.

		a) Prevention, detection, resolution of occurrences of conduct
		b) Autonomy, research, conflict issues
		c) Prevention, research, scrutiny of employee performance

Question 8

Corporate compliance pertains to issues of ______, _____, ______, _______, policies, and procedures that are developed and executed to promote consistency in actions that eliminate criminal misconduct and negligence.

		a) Diversity, standards, law, outcomes
		b) Reimbursement, research, perceptions, law
		c) Conformity, ethics, regulations, outcomes
		d) Ethics, law, rules, regulations

Question 9

Different from fraud, abuse is a ___________ action that directly or indirectly results in an over payment to the healthcare provider.

		a) Deliberate
		b) Premeditated
		c) Collaborative
		d) Non-deliberate

Question 10

Ethical issues may include: Select all that apply

		a) Aggressive marketing practices
		b) Patient confidentiality
		c) Patient support systems
		d) Physician retention
		e) Sexual harassment