Question: Question: 5. Please estimate the maximum customer waiting time (in minutes) in the bar on a busy night in each of the three restaurant configurations

Question:

5. Please estimate the maximum customer waiting time (in minutes) in the bar on a busy night in each of the three restaurant configurations (Benihana West, East, and Palace).

To keep everyone on the same page, use the following assumptions:

  • Total dining time equals 60 minutes (per table of 8), and dining start times are evenly spaced.
  • Benihana West has 8 seats in the bar and 40 in the dining room, Benihana East has 16 seats in the bar and 80 in the dining room, and Benihana Palace has 56 seats in the bar and 120 in the dining room.
  • Calculate the maximum wait time in the bar on a busy night, i.e., the wait time of the "last customer" to get a seat in the bar. Ignore any customers that might be waiting outside the bar.

5.a. Benihana West:

Answer:

5.b. Benihana East:

Answer:

5.c. Benihana Palace:

Answer:

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