Question: Question 5 You are evaluating a customer experience initiative that you manage for an online clothing store. Which of the following evaluation indicators would answer

Question 5
You are evaluating a customer experience initiative that you manage for an online clothing store. Which of the following evaluation indicators would answer this evaluation question: Are customers paying attention to our email newsletters?
1 point
The store has increased the advertising budget by 25%.
Customers are 47% more likely to recommend your store to a friend.
Customers redeem store coupons 25% more often.
Customers are 35% more likely to recommend your store to a friend.

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