QUESTION $6$

$(20$ Marks$)$

A company is struggling with high employee turnover in a customer service role. To address this, Human Resources $($HR$)$ decides to conduct a job analysis, considering methods like interviews with current employees, direct observation of tasks, and structured questionnaires to better understand the demands of the role and improve job fit. Each method offers unique insights that help refine the job description and attract more suitable candidates. In light of this scenario, differentiate between the various methods of job analysis using relevant examples to highlight the differences.

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