Question: QUESTION 6 a. The quality journey provides a framework for project quality management. Its seven steps prescribe specific things that project managers and project teams

QUESTION 6 a. The quality journey provides a framework for project quality management. Its seven steps prescribe specific things that project managers and project teams can do to man- age quality in their projects. Identify the first two steps and describe them in a sentence or two each. (8 Points) b. In which circumstances is statistical process control (SPC) applicable to project management? (4 Points) c. Quality improvement is the last step in the quality journey. How does statistical pro- cess control (SPC) help companies implement quality improvement programs? (4 Points) d. Discuss how the Deming Wheel is related to SPC in quality improvement. (4 Points)
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