Question: question 6 . . Question 6 (20) Organisations use the control procedures to ensure that they are progressing towards their goals and that their resources

question 6 question 6 . . Question 6 (20) Organisations use

. . Question 6 (20) Organisations use the control procedures to ensure that they are progressing towards their goals and that their resources are being used properly and productively. 6.1 Explain what is meant by Control of physical resources. Control of information resources (3) Control of human resources, (8) 6.2 Case study In 1993, Louise Gerstner engaged in strategies to turn IBM around when IBM was in freefall (financial difficulty). IBM lost half of its market share as competitors offered alternative computer products at lower prices. He consolidates the bookkeeping system, 128 chief information officers, and 139 surveys to measure customer satisfaction. Gerstner transformed the company into an integrator that would build, run and house systems for customers using own components as well as those of competitors. Employees returned to basics - talking to customers and selling products. He rebuilt company culture to focus on performance. He introduced new system for compensation, promotion and training programmes What he in essence did was to change the conditions for transformation and provide incentives to change attitude and behaviour of employees. The result was a successful turnaround of IBM. Identify and explain which of the three control procedures as indicated in 6.1 Gerstner used to turn IBM around. Motivate your answer from the information provided in the case study (5) TOTAL: [100]

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

TUTORIAL LETTER 1 ASSIGNMENT 1) - 2020 SECOND SEMESTER MAN101 BUSINESS MANAGEMENT The well-motivated leader who make mistakes may learn from them and bounce back if the followers allow a second...

NB: only answer 6.2 Question 6 [20] Organisations use the control procedures to ensure that they are progressing towards their goals and that their resources are being used properly and productively....

HI, kindly Assist me with this questions Thanknyou Hi, Kindly help me out with questions attached as per the screen shots. Thank you so much uestion 4 of 20 Maphula Consulting has recently been...

Please answer these questions and put them in a readable format (ex. 1a, 1b, 2a, 2b, etc...). No explanation needed. For number 7 you have to read the transcript to answer the question. 1. 1....

Please answer these questions and put them in a readable format (ex. 1a, 1b, 2a, 2b, etc...). No explanation needed. For question 7 you have to read the transcript screen shot then answer the...

Planning the Legion Appliance Audit Legion Appliance Manufacturing Company has been your firm?s audit client for the past five years. Approximately four years ago Legion developed a better toaster...

Good Morning This is part 2 of the assignment you are already helping me with. Assignment 2: Ethics Writing Assignment Ethics play a vital role in business and in the accounting profession. Here is...

Question 1 If an auditor wishes to reduce the level of audit risk, then the auditor should: lower the level of inherent risk of the client. increase the level of detection risk. lower the level of...

Enter the following transactions in a purchases journal like the one below. May 3 Purchased merchandise from Cintron, $6,500. Invoice No. 321, dated May 1, terms n/30. 9 Purchased merchandise from...

Lampu Terang Bhd is one of the largest electrical and electronic distributors in Malaysia that was established in 1975s. The company has been listed in the Bursa Malaysia in the beginning of year...

Internal control can help ensure reliable financial supporting who is responsible for setting the tone of the control environment and for financial reporting

atch the compensation objectives with their meanings. Efficiency Efficiency drop zone empty. Fairness Fairness drop zone empty. Compliance Compliance drop zone empty. Improving performance and...