Question 7

A supply chain ________.

		cannot be distinct for different departments
		is applicable for services rather than goods
		has only two components
		does not include end customers
		coordinates the flow of goods and materials

Question 11

Which of the following is a key difference between quality control and quality assurance?

		High level managers perform quality control whereas middle managers perform quality assurance.
		Quality assurance is more strategic than quality control.
		Quality assurance is a subset of quality control process.
		Quality control is continuous, whereas quality assurance is intermittent.
		Quality control is typically preferred by organizations that focus on quality.