Question: Question 8 (3 points) 2020 - If the objective is to convey a right tone in a claim message, which sentence would be the most

Question 8 (3 points) 2020 - If the objective is to convey a right tone in a claim message, which sentence would be the most likely to be effective? a You got my order wrong and I want it to be replaced ASAP.-- Losers! O I expected your company to be more professional in handling my order. I cannot believe that you sent a refurbished and broken computer!! Please send me a replacement by January 1. 5

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