Question: QUESTION 9 An approach that recognizes that, with every interaction, customers learn something about a company that will affect their desire to do business there

QUESTION

9

An approach that recognizes that, with every interaction, customers learn something about a company that will affect their desire to do business there in the future is known as

.

cognitive dissonance.

.

customer experience management.

.

saturation.

.

perceptual categorization.

.

transactional relationship.

QUESTION 9 An approach that recognizes that, with every interaction, customers

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