QUESTION $9$

Henry is a strict, goal$-$oriented manager. When his team achieves their daily productivity goals he rewards them with long lunches and bonus pay. When his team falls behind, he extends the work day by an hour and cuts lunch by fifteen minutes. What type of leader is Henry?

behavioral

motivational

transactional

transformational

QUESTION $10$

Managers at S$-$Mart routinely expect their employees to volunteer hours at the local veteran's center. The organization supports this practice since it shows commitment, empathy, and compassion, all things that S$-$Mart endorses as part of its company mission. This represents the aspect of organizational culture.

basic assumptions

espoused values

observable artifacts

rituals