question number 9

d. To determine if a process range is under control e. To reduce the variability of failures found in the field under actual use of the product. f. To achieve the smallest possible variance in the time it takes to wait on tables in a restaurant, 9. A cause-and-effect diagram is used to identify the pos- sible causes of defects. Draw a CE diagram for the fol. lowing situations: a. Your car doesn't start in the morning. b. You received a low grade on your last exam. c. A student fails to graduate from college. 10. It has been said that Six Sigma is a metric, a process for improvement, and a philosophy for managing a busi- ness. Explain these different perspectives. 11. Use the DMAIC hand improve the pro