Question: QUESTION ONE Case Study: Implementing Total Quality Management ( TQM ) at ABC Manufacturing Company Background: ABC Manufacturing Company, a leading producer of electronic components,
QUESTION ONE
Case Study: Implementing Total Quality Management TQM at ABC Manufacturing
Company
Background:
ABC Manufacturing Company, a leading producer of electronic components, faced
challenges with product defects, customer complaints, and declining market share. To
address these issues and enhance competitiveness, the company decided to implement
TQM principles.
Your required to:
Critically describe how ABC Manufacturer can integrate eight key quality elements to drive
organisational excellence and sustainability.
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