Question: The new lower control limit is ________ . I have already tried -.015 and 0.015.

(Enter your response rounded to three decimal places.)

Homework: Chapter 5 Homework Save Score: 0 of 1 pt 2 of 4 (1 complete) HW Score: 25%, 1 of 4 pts Problem 11 A Question Help An insurance company has an online help service for its customers. Customer queries that take more than 5 minutes to resolve are categorized as "unsatisfactory" experiences. To evaluate the quality of its service, the company takes 10 samples of 100 calls each while the process is under control. Click the icon to view the resulting p values. a. Calculate the p and Sp values and set up control limits so that future sample More Info Ime. The p value is 123. (Enter your response rounded to three decimal places.) The S, value is .033 . (Enter your response rounded to three decimal places.) The upper control limit is 22. (Enter your response rounded to three decimal pl The lower control limit is .024 . (Enter your response rounded to three decimal p values (n = 100) 0.09 0.13 0.15 0.09 0.12 0.11 b. Suppose the insurance company takes four additional samples, yielding the fa Choose the correct graph below. ults and circle all values which suggest that the process is "out of control." OA 1.041 0.05 0.19 0.19 0.8- 0.6- 0.4- Print Done 0.2- 0.0 UUT Homework: Chapter 5 Homework Save Score: 0 of 1 pt 2 of 4 (1 complete) HW Score: 25%, 1 of 4 pts Problem 11 Question Help 0 An insurance company has an online help service for its customers. Customer queries that take more than 5 minutes to resolve are categorized as "unsatisfactory" experiences. To evaluate the quality of its service, the company takes 10 samples of 100 calls each while the process is under control. 5 Click the icon to view the resulting p values. a. Calculate the p and S, values and set up control limits so that future sample p values should fall within the control limits 99.7% of the time. The p value is 123. (Enter your response rounded to three decimal places.) The S, value is .033 . (Enter your response rounded to three decimal places.) The upper control limit is 22. (Enter your response rounded to three decimal places.) The lower control limit is .024 . (Enter your response rounded to three decimal places.) b. Suppose the insurance company takes four additional samples, yielding the following p values: 0.86,0.12, 0.26, and 0.13. Plot the results and circle all values which suggest that the process is "out of control." Choose the correct graph below. OA B. 1.04 0.8- 0.6- 0.4- 0.2- 0.01 1.04 0.84 0.6- 0.4- 0.2- 0.0+ Homework: Chapter 5 Homework Save Score: 0 of 1 pt 2 of 4 (1 complete) HW Score: 25%, 1 of 4 pts Problem 11 Question Help Q 0.87 0.6- 0.8 0.6- 0.4- 0.4- 0.2- 0.2 0.0- 0.0 Vc OD 1.04 0.8- 1.04 0.84 0.6- 0.6- 0.4- 0.2- 0.0- 0 0.4- 0.2- 0.04 Is it possible that a sample result could fall outside the control limits due to pure chance? It is statistically possible that a sample result could fall outside of the control limits due to pure chance. c. Now suppose that the sample size is actually 50, not 100. The new upper control limit is 261. (Enter your response rounded to three decimal places.) The new lower controllimit is (Enter your response rounded to three decimal places.)