QUESTION THREE $[20]$

$3\mathrm{.}1.$ Identify and explain any $3$ types of documentation required for formal meetings within an organisation. $(12)$

$3\mathrm{.}2.$ Describe the roles and tasks of key members in a formal meeting, such as the chairperson and facilitator. Explain how each role contributes to the overall effectiveness of the meeting process. $(8)$

QUESTION FOUR $[20]$

$4\mathrm{.}1.$ Define open and closed$-$ended questions in the context of job interviews. Provide examples of each type of question. $(6)$

$4\mathrm{.}2.$ Personal interviews play a crucial role in organisational communication as they facilitate direct interaction between individuals within the organisation. Explain the different types of personal interviews and provide an example for each. $(8)$

$4\mathrm{.}3.$ Discuss the role of body language during a job interview. Provide examples of positive and negative body language cues for both interviewers and interviewees. $(6)$