QUESTION TWO [35]

2.1. The planning process identifies the goals or objectives to be achieved and formulates strategies to achieve them. Do you agree with this assertion? Substantiate your answer by providing a critical assessment on the concept of planning. In your answer, with the aid of relevant examples, focus on the strengths and weaknesses of planning. (15)

2.2. Fayol's approach to management differed from scientific management in that it focused on efficiency through management training and behavioural characteristics. With reference to this statement, justify the significance and relevance of an Administrative Management Approach within the context of contemporary work environments.