Challenge - Goals should challenge us, but also should be doable Frame - Goals should include a
Question:
Challenge - Goals should challenge us, but also should be doable
Frame - Goals should include a clear time frame for completion
Unambiguous - Goals should be unambiguous and not vague
Quantify - Goals should be quantifiable in some way
Mission - Goals should somehow be linked to the organization's mission
Bethany - Bethany tries to motivate her personal training clients by telling them she wants them to increase the weight they are lifting by 500 percent!
Lars - In early September, Lars tells his team they have until December 1st to devise a new cost reduction plan
Tiana - Tiana tells her auto salespeople that she expects them to close at least three new car sales per month
Quinn - Quinn's company is very customer-focused. She wants her customer service staff to decrease the time it takes to resolve a customer complaint by 10 percent.
Dylan - Dylan tells his interns that he would like for them to complete their data entry work more efficiently.
Stats Data and Models
ISBN: 978-0321986498
4th edition
Authors: Richard D. De Veaux, Paul D. Velleman, David E. Bock