Qus 1)

A) What equipment, resources and support materials do you use for training? Why is it important to determine the availability of resources? Explain how you will obtain approval for the program. Refer to any applicable policies.

B) Describe the differences between the role of a mentor and the role of a coach. In what situation would you use or appoint a mentor or coach. How you can provide coaching and mentoring in the workplace to facilitate individual and team achievement of competencies.

C) You will need to gather all relevant information and evaluate the outcomes of the task to establish whether it was successful. You should pinpoint at least two things the group did well on and two areas where they could have done things better. Analyse two organisational documents and highlight three key rules that apply to you in your role working with individuals and teams. Discuss and negotiate how to work towards the shared goal and lead your team to reach a consensus on the best action to take. You must be able to build a rapport with this group and show that you can successfully establish effective working relationships within the group, in order to reach the set goal.

D) If training requirements were not achieved, give three examples of adjustments that could be made to learning approaches for the purpose of helping individuals/teams to improve their performance. Implement the improvements in the learning plan. Explain how do you document and maintain records and reports of competency according to organisational requirements?