Question: Rasheed sells commercial - grade tools to building contractors. When he visits his customers, he looks to see if they are using his tools for
Rasheed sells commercialgrade tools to building contractors. When he visits his customers, he looks to see if they are using his tools for other tasks or have modified the tools for some other purpose. These customers are
Multiple Choice
lead users
market testers
reverse engineers
laggards
concept testers
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