Question: Reaching a goal you set is _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Reaching a goal you set is ___________________% specific knowledge...___________________% is people skills.
A Go-Giver
o A person who has learned that shifting their ___________________ from ___________________ to ___________________ is not only a nice way to live life, but a very financially profitable way, as well
o Giving means putting others interests ___________________ and continually ___________________ value to their lives
o Go-Givers have a different ___________________ that sets them apart
Parable Summary
o Joe is ___________________ and desires high levels of ___________________ in his life
Feels like the harder he works, the ___________________ from his goals he gets
o Pindar introduces Joe to a series of go-givers and the Laws of ___________________ Success
Guiding his ___________________ from go-getter to go-giver
Chapters 1-2 Recap
Success
o Discussion Guide: Are You Successful?
What does the phrase a very successful person mean to you? (What comes to mind?)
How would you measure success?
Do you consider yourself successful? (Why or why not?)
o Video: How to Get Better at Things You Care About
o Performance vs. Learning Zone
Performance Zone
Where execution must be ___________________ and there is no safety net for ___________________
Learning Zone
Where ___________________ are expected, and ___________________ is embraced as part of the learning process
The Performance Zone maximizes our ___________________ performance, while the Learning Zone maximizes our growth and our ___________________ performance(Eduardo Briceno)
5 Laws of Stratospheric Success
o The Law of Value
Your true ___________________ is determined by how much more you give in value than you take in ___________________
o The Law of Compensation
Your income is determined by how ___________________ people you serve and how ___________________ you serve them
o The Law of Influence
Your influence is determined by how abundantly you place other peoples ___________________ first
o The Law of Authenticity
The most ___________________ gift you have to offer is yourself
o The Law of Receptivity
The key to effective giving is to stay ___________________ to receiving
Principles of the Go-Giver
o Not about convincing someone to do what ___________________ want them to do
About learning what people ___________________ and ___________________ them do that
o Traditional Sales Approach
Prospect > Qualify > Present > Overcome Objections > Close > Follow-up > Customer Service
o Go-Giver Approach
Create Value > Touch Peoples ___________________> Build ___________________> Be Real > Stay ___________________
Chapters 3-4 Recap
The Law of Value
o Discussion Guide: What is Value?
What does it mean to say something has value or is valuable?
How can you add value to others around you?
How could they add value to your life?
o What is Value?
Relative ___________________ or desirability of a thing to the ___________________ or beholder
Money is the ___________________ of value
o The Law of Value and Sales
People will do business with and ___________________ business to those they know, ___________________, and trust.
Building trust in sales with salesperson ___________________ the company
___________________ to a competitor may be what is best for the customer
The world treats you more or less the way you expect to be treated.
What you ___________________ on is what you ___________________
Chapters 5-6 Recap
The Law of Compensation
o Discussion Guide: What Does It Mean to Serve?
What does service mean?
What does serving others have to do with being successful?
o The Law of Compensation
Your compensation is directly ___________________ to how many ___________________ you touch
If you want more ___________________, find a way to ___________________ more people.
There is no limitation to ___________________ potential
It depends on the ___________________ of people you served
The Sales Pipeline
Consider the ___________________ of the pipeline = personal ___________________
o Servant Leadership or Servant Selling
___________________ style based idea that leaders should put others interests and goals above their own personal goals
Characteristics of servant leaders
Selflessness
o Putting others ___________________ of yourself
o Supporting the team and the customer
Empowerment
o Value the ___________________ of others in decision-making
Trust
o Building ___________________ relationships
Teamwork
o Cooperate, dont ___________________
Development
o Coach, engage, ___________________ others
Accountability
o Having ___________________ and being accountable for your actions
Video: A Servants Heart (Jim Doyle)
Emotional Intelligence
Ability to ___________________ our own feelings so they ___________________ control

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