Read Case Study $5\mathrm{.}1$ on page $118$ of your text and in the box below identify at least three issues with the implementation process which resulted in the organization going back to their paper system. For each of the issues you identify, make a recommendation for improving upon that particular issue.

Grading: $24$ points possible

$4$ points for each of three issues identified

$4$ points for each recommendation that accurately addresses the issues identified