1. Read "Correspondence: Text Messages, Emails, Memos, and Letters" this article.
2. choose one of the four business correspondence genres described in the chapter (Email, Letter, Memo, Text Message), respond to the following questions about the way your genre is used in the workplace, based on the assigned reading, your personal experience, and any necessary additional research.

• Genre: Which business correspondence genre (Email, Letter, Memo, Text Message) are you focusing on?
• Evidence: What is an example of a specific workplace situation when you might use this genre? (Who is the audience, what is the purpose, what is the context?)
• Genre Conventions: Look at the example of your genre below. What features distinguish this correspondence genre in terms of its format, design, and style? Identify at least two conventions that set it apart from other correspondence genres.
• Crystallized Problem Solving: Look at the two genre conventions you identified. Why do you think your genre is designed that way? What communication problems do they solve? In other words, why are they appropriate for the particular audience, purpose, and context for which this genre is commonly used?
• History: (Speed research by searching history of x or evolution of x in Google and browsing search and image results.) Based on your research. How has this genre changed over time? What has stayed the same? What does history tell us about the changing uses or the original purposes of conventions you identified?