Read the below case study and answer all the questions at the bottom.

Min word requirement: 200 words

Case Study:

Anna George works as a salesperson at Verona Group, a company that designs and wholesales high-end women's apparel. She had previously spent nearly 20 years in sales with another fashion label and was well regarded in the industry.

Verona Group hired her to bolster its small but growing presence in the western United States. In her first year with the company, however, George has missed her sales targets and received mixed scores from customers in Verona Group's annual customer service survey. When Emilio Chao, the head of Verona's sales force, looks at George's performance review and discusses George's situation with Catherine Edwards, Verona Group's head of human resources, he wonders whether the company should give George additional support that would help her be more successful. Or is George not a good fit for the company?

Questions:

1. What decision model will you recommend to Emilio and Catherine for deciding to handle the situation with Anna? Explain why you would recommend this model and how it is best suited for this scenario. 2. Given that there are two decision makers involved in this process, what steps would you recommend them to consider to ensure that they are making use of effective decision making?