Question: Read the Case Incident: Jack Nelson's Problem (p. 18) and answer the questions below. Be sure to reference ideas and concepts you learned in the

Read the Case Incident: Jack Nelson's Problem (p. 18) and answer the questions below. Be sure to reference ideas and concepts you learned in the chapter.

1. What do you think is causing some of the problems in the banks branches?

2. How do you think setting up an HR unit in the main office would help and why?

3. What specific functions should an HR unit carry out? What HR functions would then be required by supervisors and other line managers? What role should the Internet play in the new HR organization?

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