Read the case study, and then answer the question that follows.

Case study

The Y fit fitness center has conducted a three-day leadership program for its ten fitness center managers. The focus of training was:

To make alignment with the new strategy objective: to grow personal fitness training by 100 per cent in the next 12 months

To build skills in leading change and coaching for change.

The satisfaction surveys handed out at the end of the three-day program indicated increased levels of skill, knowledge and attitudes. It is now six weeks since the leadership program. As OD manager, you want to follow up to determine whether managers have applied these new skills and whether there has been any real outcome. (i.e. increased personal fitness training).

Write an evaluation process to identify what direct and indirect effects this leadership program has had on the new strategy objective, ensuring you identify what methods you will use the cost and the benefits?