Question: Read the case study at the end of Chapter 5: Design of Goods and Services of your text. Answer the questions based on that case

Read the case study at the end of Chapter 5: Design of Goods and Services of your text. Answer the questions based on that case study. Be specific, concrete, and factual. Present the facts/arguments as bullet points/tables

What is De Mar's product? Identify the tangible parts of this product and its service components.?

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