Read the case study below and answer all the questions.

Virus Outbreak Delays Production at World's Top Glove Maker More than 2,000 workers at its factories were infected by the coronavirus.

Nov 24th, 2020 Associated Press

KUALA LUMPUR, Malaysia (AP) Malaysias Top Glove Corp., the worlds largest maker of rubber gloves, said Tuesday it expects a two to four week delay in deliveries after more than 2,000 workers at its factories were infected by the coronavirus, raising the possibility of supply disruptions during the pandemic.

Top Glove said it has temporarily stopped production at 16 factories in Klang, a town outside Kuala Lumpur, since Nov. 17 to screen workers, with its remaining

12 facilities in the area operating at much reduced capacities.

The government on Monday ordered 28 Top Glove factories in Klang to shut down in stages to allow workers to undergo screening and mandatory quarantine after 2,453 factory workers tested positive for COVID-19.

The health ministry reported 1,511 more cases in the area on Tuesday, but didn't say how many factory workers were. The cluster contributed to a record daily high of 2,188 cases nationwide, bringing Malaysia's total cases to 58,847.

ASGMT 2 3 BLC571/03

The cluster in the Klang area is currently the most active in the country with 4,036 cases.

Top Glove says it produces about 90 billion rubber gloves a year, about one quarter of the world's supply, and exports to 195 countries. It has seen profits soar amid rising demand for its products due to the pandemic.

We expect delays in some deliveries by about two to four weeks, as well as a longer lead time for orders, and estimate a possible 3% impact on projected annual sales for financial year 2021," Top Glove said in a statement.

To minimize the impact on our customers, we are allocating sales orders to unaffected factories and rescheduling deliveries where possible," it said,

without elaborating.

It said it is working closely with the authorities and implementing stringent health measures, including daily disinfection of the workers' dormitories and its factories. Top Glove reportedly has about 13,000 workers at its 28 factories in Klang.

It employs a total of 21,000 workers in its 41 factories in Malaysia and six others in Thailand, Vietnam and China.

[Source:https://www.manufacturing.net/supply-chain/news/21204340/virus-outbreak-delays-production-at- worlds-top-glove-maker ]

Question 1- 40 marks

It is mentioned in the article above that Top Glove will experience two to four weeks of delay in their deliveries. Explain how collaborative supply chain can help in the fulfilling customer delivery order in the above scenario?

Question 2- 20 marks

We expect delays in some deliveries by about two to four weeks, as well as a longer lead time for orders, and estimate a possible 3% impact on projected annual sales for financial year 2021," Top Glove said in a statement.

To minimize the impact on our customers, we are allocating sales orders to unaffected factories and rescheduling deliveries where possible," it said, without elaborating.

Refer to the above para, suggest ideas how Top glove can mitigate the problem using Supply Chain Management.

Question 3- 40 marks

Based on the industry above what type of production system that is adopted and describe the characteristic of the system you have chosen.

Tips for answer above need deep description with example.

Q1.

-Definition of collaborative Supply chain [unit 4 pg 33] (10 Marks)

- triple-A (10marks x each A)

(I) Agile: how top glove become agile to respond fast/ managed their supply chain to the fluctuate demand and changes in supply

(II) Adaptable: how top glove can adapt the changes in market structure, demand, economy, political and demographic etc

(III) Alignment: how top glove work with its supply chain whether tier 1/tier 2 support to align with top glove director with their demand and backlog

Q2. 4 points x 5 marks

(I) describe / explain allocate order to factory unaffected

(II) reschedule with customer on their order / backlog

(III) sub con the order to other supplier

(IV) run OT

Q3. Production system which top glove will choose - Repetitive assembly process (nature of the process) justification on the chosen process.

- repeated production with standard product, easy to product, minimise the lead time

-Elaborate on assembly process (minimise setup time and product output continuously)

-disadvantage of the assembly process (lack of flexibility/ rigid, not suitable for high mix low volume

End of ASGMT 2