Question: Read the case study below. Answer the following questions according to this passage. a. Briefly summarize the case. b. What antecedents are present that can
Read the case study below. Answer the following questions according to this passage. a. Briefly summarize the case. b. What antecedents are present that can make groupthink happen? C. Do you see any symptoms of groupthink? d. What is the likelihood that groupthink occurred? Do you think their final presentation had a chance of being successful or not, and why? CASE STUDY A new leader brought renewed enthusiasm to the Brunswick County Conference & Visitors Bureau (BCCVB), the official tourism promotion agency for Brunswick County, Pennsylvania. Under her leadership, the bureau underwent both programmatic and physical expansion Shortly after the BCCVB relocated its offices and visitor center to a newly constructed building, the executive director decided to create a gift center committee. The purpose of the committee was to devise a plan for a visitor gift center shop-something the BCCVB had never had-in which a variety of merchandise bearing the Brunswick County logo could be sold to visitors. The committee consisted of the following five BCCVB staff members: John Maher, communication assistant: Laura Doherty, office manager, Nannette Keamy, membership director: Lisa Berman, assistant director, and Donald Johnson, corporate sales manager. The newly formed group was highly cohesive: they had worked together for more than 5 years, and they were all committed to the vision of the visitor's bureau developed by the executive director. The committee was given 3 weeks, meeting as often as they deemed necessary to devise a plan detailing how the BCCVB would establish a visitor Center gift shop. The time frame was difficult to achieve given that the group members still had to perform the duties of their regular jobs, but all of the members were committed to doing so. The first meeting turned out to be a meeting of the minds" to establish a consensus as to how the group would move forward. Because of their cohesion, committee members were sociable, gregarious, and comfortable working with one another. As a result, members spent a good 15 minutes at the onset of the meeting catching up with one another. Donald, the group clown, decided that an important first step was to come up with a name for the committee, and he decided the group members should be known as the "gifted group." This name led to much laughter and joking that it would be the first time Donald had ever been called "gifted" in his life. Lisa Berman also participated in this social interaction but took naturally to a leader-type role when it came time to discuss business matters. She made an effort to focus the committee's attention to the matter at hand--the gift shop-and enabled the group to transition from social- related to more task-related communication. At that point, the committee began discussing the overall idea of a gift shop and how to devise a plan to initiate such a venture. The group quickly came to a rather dramatic realization following this discussion: Nobody on the committee had any retail or gift shop experience. Committee members, undoubtedly discouraged by this realization, became reluctant to move forward. The meeting closed, however, with John recommending that each member research visitor center gift shops before the next gathering. Donald and Nanette initially disagreed with the proposal, saying they didn' have time to do so