Read the case study carefully and answer the questions. For questions, write your response in clear, concise paragraphs that represent an organized response to the question, rather than an impromptu exposition on the subject. Use as primary source the material discussed in Module 5. You should write your answers in Times New typeface Roman, font 12, double spaced, question by question in the document. This way you can spell check and edit your responses for clarity and grammar

Answer the following two questions as part of the analysis:

1.Given the capacity planning discussion discussed in the text (see the Capacity Planning figure on slide 21), what approach is Arnold Palmer Hospital taking to match capacity and demand? 2. What kinds of major changes could occur in the demand forecast for Arnold Palmer Hospital that could leave it with an underutilized facility (ie, what are the risks associated with this capacity decision)?

Case study Since its opening in 1989, Arnold Palmer Hospital has experienced growth explosive demand for their services. It is one of six hospitals in the United States to be specialize in health care for women and children. The Arnold Palmer Hospital has treated to more than 1,500,000 patients, who arrive at its Orlando facilities from 50 entities in the United States and more than 100 countries. The Arnold Palmer has qualifications for the customer satisfaction ranked in the top 10% for hospitals surveyed in the United States States (more than 95% of patients would recommend the hospital to others). One of the The main focuses of the hospital is the birth of babies. Originally built for 281 beds and capacity to care for 6,500 births a year, the hospital came close to gradually to 10,000 births and then exceeded that number. Looking at the included table, the CEO Kathy Swanson knew an expansion was needed.

With a continuously growing population in its market area, it serves 18 counties in central Florida, the Arnold Palmer Hospital provided birth assistance for the equivalent

With a continuously growing population in its market area, it serves 18 counties in central Florida, the Arnold Palmer Hospital provided birth assistance for the equivalent

to a kindergarten class every day, but still couldn't keep up with the demand. Based on a additional demographic analysis, the hospital was ready to carry out an expansion plan its capacity and construct a new 11-story building in front of the existing facility. HE established thirty-five planning teams to study aspects such as (1) their specific forecasts; (2) the services that would be transferred to the new facility; (3) the services that could remain in the existing facility; (4) personnel needs; (5) capital investment in equipment; (6) the pro forma accounting data, and (7) the requirements regulatory. In the end, the Arnold Palmer Hospital was ready to execute a budget of 100 million dollars and established a commitment to serve 150 additional beds. but given Due to the growth of the central Florida region, Swanson decided to expand the hospital in stages: the top two floors would be left empty to be completed at a later date, and the fourth operating room floor could be doubled in size when necessary. "With the new installation ready, we are now capable of handling 16,000 births a year, says Swanson

Nacimientos en el hospital Arnold Palmer \begin{tabular}{lc} \hline Ao & Nacimientos \\ \hline 1995 & 6,144 \\ 1996 & 6,230 \\ 1997 & 6,432 \\ 1998 & 6,950 \\ 1999 & 7,377 \\ 2000 & 8,655 \\ 2001 & 9,536 \\ 2002 & 9,825 \\ 2003 & 10,253 \\ 2004 & 10,555 \\ 2005 & 12,316 \\ 2006 & 13,070 \\ 2007 (est.) & 13,600 \\ \hline \end{tabular}