Read the extract below and answer the questions that follow: If manufacturing companies want to excel at SCM, they must integrate their SCM partners into every aspect of their everyday operations. Therefore, inter channel management and the operational commitment of all supply chain participants are crucial for the success of SCM. Source: http://www.joebm.com/papers/332-M023.pdf

QUESTION 2

A supply chain failure is defined as an interruption caused by external or internal operations that may have significant impact on an organisations quality, delivery or cost impact to clients. In most cases, the blame is placed on external suppliers with no appropriate root cause examination. You are employed as a managing director at GAME Store in South Africa. Identify and critically discuss any FIVE (5) potential causes of failure. Make reference to the relevant examples to illustrate your answer.(20 Marks)