Question: Read the mini - case and then complete the following activity. The Cupcake Kingdom, a bakery offering a wide variety of baked goods but specializing
Read the minicase and then complete the following activity.
The Cupcake Kingdom, a bakery offering a wide variety of baked goods but specializing in cupcakes, has gone through significant growth over the past years and has multiple retail locations, and a warehouse from which all of the baking and catering is done. The owner, Colleen Jenkins, has set a tone where open communication is the norm. Her executive team includes Catherine, vice president of marketing, Daniel, vice president of retail locations, George, vice president of operations, and Ciera, vice president of human resources. Juan reports to Catherine. Stanley and Joel report to Ciera in HR; Myrna, Jimmy, and Peter are store managers. The baking manager, Mike, and the catering manager, Maureen, report to George.
The goal of this activity is to consider patterns of communication and their impact on effective teams.
This activity is important because, to be effective, managers need to be skilled communicators.
Roll over each of the names below to read a description. Then, drag the name of the Cupcake Kingdom employee to the pattern of communication demonstrated.
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
